Vacancy: Community Projects Co-ordinator & Administrator

Job Description

We are looking to recruit a Community Projects Coordinator & Administrator, this is an ideal opportunity for someone interested in facilitating a one stop service for local residents to engage in a number of activities that meet the needs of the individual in a community hub.

Monday to Friday 10am until 2pm

6-month contract, extension subject to funding.

£17,000 pa pro rata


Trowbridge Future an independent Wiltshire Charity supporting some of the most vulnerable people in the community of Trowbridge focused on the neighbourhoods of Studley, Seymour and Longfield. Trowbridge Future aims are to develop the capacity and skills of local residents to enable them to better identify and help meet their needs and to participate more fully in society. Trowbridge Future are striving to establish youth clubs in Trowbridge, develop community engagement and work closely with neighbourhood representatives and supporting local groups to achieve change.

Trowbridge Future runs a Community Hub in The Shires Shopping Centre in an empty retail premises that offers a calm space for the public to visit. We have over 100 visitors per week, these include rough sleepers, those in temporary housing, the elderly, disabled, veterans suffering PTSD, people experiencing severe mental health concerns, those recovering from strokes and those suffering from social isolation. We run a Community Fridge, Community Wardrobe, a weekly computer club for those who are digitally isolated, a knitting club and BeYoutiful, a weekly pamper group.


To work with Trowbridge Future Community Manager and other statutory and community organisations to support the development and administration of community-based activities in the Community Hub in the Shires Shopping Centre.

The role will be based in the Community Hub, with some time spent in the Civic Centre.


  • Assist in the the running and development of the BA14 Community Hub, responsibilities include organising consumables, utilities, lease, displays and activities for the public
  • Offer administrative support to the Youth & Community Development Manager
  • Facilitate the weekly activities in the Community Hub
  • Work with the Community Manager to coordinate and develop events and activities in the Hub such as Carers Week and Volunteers Week
  • To develop and deliver a range of activities to increase access for individuals to become digitally included, access to employment and support services
  • To establish opportunities to increase access to additional advice and guidance services.
  • Work with the Hub volunteers to ensure they adhere to H&S and operational policy and procedures and oversee responsibility for keys
  • To be the first point of contact for all Hub related enquiries via telephone, face to face and email
  • Support the implementation of a marketing strategy to publicise the Hub and other work of Trowbridge Future
  • Support fundraising activities such as researching potential funders, holding events, developing links with local businesses
  • Liaise with other agencies and charities as appropriate
  • Support the coordination of other community projects as and when required, such as Litter Picks, Pop-Up Community Events


1. Job Specific

  • To undertake job related training as and when necessary
  • To participate in a job appraisal process
  • To be responsible to the Community Manager for the day to day management of working hours

2. General

2.1 DBS Checks

The post holder will need to complete DBS check

2.2 Equal Opportunities

All employees have an obligation to understand and abide by Trowbridge Futures Equal Opportunities Policy.

2.3 Health and Safety

The post holder is responsible for their own health and safety and anybody who might be affected by their actions or omissions. The post holder is responsible for ensuring that on a day to day basis work is conducted within the framework of all local and legislative health and safety guidelines and policies.

2.4 Medical

The post is subject to the post holder meeting the level of medical fitness required and a medical questionnaire will have to be completed.

2.5 Confidentiality

The post holder is required to work in a confidential and professional manner and to uphold the good reputation of Trowbridge Future

3 Identification

In order to comply with employment legislation, the successful candidate will be

asked to provide proof of their identity in order to prove their eligibility to work.

4 References

It is a requirement of the contract of employment that the candidate’s acceptance is supported by 2 satisfactory references.


Qualifications & Training:


Basic Education in Maths and English (GCSE, Basic Skills Level 2 or equivalent).

Good level of ICT literacy. Use of Microsoft packages: Word, Outlook, Excel and the Internet.



Experience of working with and communicating with people

Project and event co-ordination


Knowledge of working with individuals with multiple or complex issues

An appreciation of the needs of disadvantaged groups

Experience of community-based activities

Experience of working with volunteers

Knowledge & Understanding:


Understanding of the benefits of community-led initiatives

Knowledge of partnership working

Understanding of volunteering and its benefits to the wider community

Commitment to equal opportunities


Knowledge of the voluntary sector and support services

An understanding and interest in community interests

Skills & Aptitude:


Good organisational skills

Ability to work independently and as part of a team

Excellent communication and interpersonal skills

Self-starter and show initiative

Well organised, good team worker


Basic design skills to create posters and newsletters

Familiar with social media as a promotional tool

Ability to work efficiently on

own initiative, under pressure whilst maintaining a high standard of work

Closing date 1st July 2020.

Click here to apply.

Author: Trowbridge Future admin